RYUZU INTERNATIONAL ORDER
Overseas Shipping
International orders for RYUZU silver accessories are available for selected countries and regions. Please contact us before placing an order.
Our craftsmen and staff mainly communicate in Japanese. If possible, please contact us in Japanese using a translation tool. We appreciate your understanding.
Please send us the product details and your shipping address.
Payment for international orders is made via PayPal.
Shipping availability depends on the destination country or region.
SHIPPING AVAILABILITY
Countries and regions we can ship to
International delivery is available to selected countries and regions. Please contact us in advance to confirm whether we can ship to your destination.
Silver accessories cannot be shipped to China. There may also be other countries or regions to which we are unable to ship.
RYUZU products are available through a dealer in Hong Kong. We may recommend purchasing through the local dealer. In some cases, customers in other areas may also be referred to a dealer.
HOW TO CONTACT US
Information to include in your email
Please include the following information when contacting us about an international order.
- Product number / product name
- Product details such as ring size, stone type or other options
- Full shipping address including country
- Your name and contact information
ORDER PROCEDURE
How to place an international order
Email us the product number, product details such as size or stone type, and your shipping address.
We will check your order details and inform you of the product price and international shipping fee.
If you wish to proceed with the order, please pay the total amount through PayPal.
After confirming your payment, we will inform you of the estimated delivery schedule.
Your order will be shipped after the item has been completed and is ready for delivery.
IMPORTANT INFORMATION
Cancellation, returns and shipping
- Orders cannot be cancelled after payment has been completed.
- International orders are non-returnable.
- Damage, theft or loss during international delivery is not guaranteed.
- RYUZU rings are offered in Japanese ring sizes.
